ONE OF THE BEST WAYS TO answer the question, “How's business?” as it applies to the meeting and incentive industry is to stroll the aisles at the annual IT&ME Show in Chicago. As we did just that this September, it was clear that business was still way down from what we'd seen a couple of years ago. In some regions, like the Middle East and Asia, the silence was almost deafening. It was also clear that some U.S destinations, especially Las Vegas, have benefited from companies' decisions ...

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