The financial services industry, like the rest of the business world, has gotten back to the daily routines of conducting commerce. Since September 11, however, there's been a sea change in people's priorities as to how they're conducting their lives overall — and nowhere is this more apparent than in the kind of speakers being featured at insurance meetings. “What's occurred over the past months has had an impact on people in terms of the balance between life and work,” says Diane Goodman, ...

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