It's one thing to do manual registration for a couple hundred people at a single meeting. Registering some 60,000 participants for a year-long series of more than 200 meetings across the country is definitely "another story," says Debbie Boschee, CMP, Prudential's director of meeting management. Faced with this mega-project, Boschee sought an online solution. The result is the Automated Response and Tracking System (A.R.T.S.), an online registration system Boschee's department now uses for ...

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