The best piece of advice Lance Wieland got from his first boss at UNUM Life Insurance Company of America was, "Don't be afraid to make mistakes." That was barely a month after he started, when she dumped a pile of files on his desk, told him to do the best he could, and took off to a conference for ten days. Some 13 years later, Wieland is still living that advice--and passing it along to the newest members of the meeting department. "I say that to everyone who starts here," says Wieland, ...

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