SITE Benchmarking Study CLASSROOM STILL TOPS FOR TRAINING When the results of its 1999 Training Benchmarking Study were presented at the Society of Insurance Trainers and Educators (SITE) Annual Conference this summer, attendees were surprised by reports of staffing and budget increases. Nearly half of respondents said their departments grew in size over the past two years, while 61 percent reported budget hikes. Lois Markovich, executive director of SITE and a senior consultant at the ...

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