One of the most confusing (and potentially most painful) aspects of AV is dealing with the charges to deliver, set up, and/or operate your equipment. What is reasonable? What is not? When should there be a service charge? Should it be taxed? Labor charges versus service charges It used to be that equipment setup was included in the rental fee. However, most hotels now charge either a setup fee or a service fee. You should get charged one or the other, not both. Whatever it's called, the ...

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