IT seems like yesterday, but more than five years have passed since the Americans With Disabilities Act (ADA) went into effect. Today, most meeting planners know to take ADA requirements into consideration on site visits, during negotiations, and at the time of the meeting. However, at the contract stage, planners tend to let down their guard. Many hotel and convention center contracts now include an ADA provision, but often those provisions do not allocate responsibility in a manner that ...

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