In the wake of September 11, insurance conference planners say they are determined to proceed as normal — or whatever passes for normal in these troubled times — and to set a personal example. “If we aren't brave enough to travel and we don't promote traveling within our organization, then we might as well close shop,” says Sally Klapper-Randa, director of field recognition and corporate travel, Aid Association for Lutherans, Appleton, Wis. Klapper-Randa was quoted in the AAL newsletter ...

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