Dan Burnstein is the kind of guy you want on your side of the negotiating table, and you can have him-virtually-for about $189. A past chair of the American Bar Association's negotiation skills interest group, Burnstein has a software product, Negotiator Pro, that can help anyone to be more prepared when he or she sits down to hammer out a deal. Negotiator Pro fits into the category of "electronic performance support system." It is at once a learning system and a tool that can help ...

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