When Business Travel Contractors Corporation (BTCC) went public in 1994, it was attempting to attract the major airlines to negotiate mileage-based fares and work outside the agency commission system. By January of this year, though, BTCC and the corporations comprising it had thrown in the towel. "With 70 percent load factors, it's been virtually impossible to convince the airlines to deal with a group [of corporations] rather than individual customers," says Kevin Mitchell, former ...

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