"Service through friendship" is the motto of Les Clefs d'Or (The Society of the Golden Keys), the international association of hotel concierges, founded in 1929. The symbol of the crossed keys on the lapels of concierges came to represent the power to open doors unavailable to the average traveler. Networking, service, "opening doors"--does this sound like something a meeting planner might be interested in? I have been a meeting planner for more than 22 years, and have worked with these ...

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