Between April 1999 and April 2001, sales training will take a gigantic leap from the classroom to the computer screen. So say executives from 102 companies nationwide in a recent survey by the Forum Corp., a Boston-based consultancy. Respondents said that they expect Internet/intranet training hours to increase a staggering 500 percent and CD-ROM training hours to increase more than 300 percent. Nevertheless, most companies still expect more hours of training will be face-to-face than ...

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