Résumés and work orders — the key documents that define your meeting for a hotel or convention facility — have been under the microscope of the Convention Industry Council's Accepted Practices Exchange (APEX). And now it's your turn. After interviewing American and Canadian meeting planners and a variety of meeting facility professionals, collecting a broad sampling of résumés (aka, operations manuals, specification sheet, etc.), and distilling the best practices from what they found, the ...

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