A lively group of planners and hospitality partners attended the 2011 FICP West Region meeting immediately preceding FICP’s Education Forum at The Grand Del Mar in San Diego. The event included roundtable talks, a trends panel, keynoter Ann Kelly of MBD Consultants, and dinner at L’Auberge Del Mar, sponsored by Destination Hotels & Resorts of Southern California. A few takeaways from the tables and the panel: Concessions are critical. Consider: resort fees, Internet fees, suite ...

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