Is your request for 10 fruit baskets a deal-breaker, or just something you'd like to have? Planners need to be up front with hoteliers and prioritize those wish-lists, says Nancy Schelhorn Bennett, CMP, director of conference and meeting services, American Physical Therapy Association, Alexandria, Va. Until recently, Bennett was on the other side of the negotiating table, serving as associate regional director of southeast national sales for Marriott. Her main concern with planners: They ...

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