The crowd waited anxiously as the jury filed into the room to render a verdict. The attorney looked confident, as did the doctor who was on trial over her care of a patient’s wound. Those who had listened to the case—wound care specialists, all—were sure the jury would agree that they should bring in a not-guilty vote. Except no one told that to the jury, which had nary a medical professional on it. “They came in with the exact opposite of what the audience had voted,” says Sharon ...

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