CLAUSE: No Room at the Inn You have a contract with XYZ Hotel for rooms during your meeting. An attendee has a reservation made before the cutoff date and guaranteed for late arrival. The guest arrives, only to be told that while the hotel has his reservation, it does not have a room, and will be sending him to ABC Hotel for the night. In an effort to maximize their revenues, hotels regularly sell more hotel rooms than they have for a given night. This concept of “yield management” is ...

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