One way to cope in troubled times is to focus on improving contract provisions. I have written about contract issues that are ripe for improvement, such as cancellation, attrition, and termination (acts of God) clauses (MM December 2001 and March/April 2002 issues). Those clauses should be negotiated, drafted, and implemented in a manner that reflects the new reality: Meeting planners do have more clout. Inventory Review But it isn't enough to focus on future meetings. Planners also ...

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