At the Society of Incentive and Travel Executives’ international conference, held in Lisbon in early December, members responding to an electronic poll said the outlook for incentive bookings in 2002 and 2003 was "very positive." The participants, a mix of buyers and suppliers, "were very optimistic about business returning to pre-Sept. 11 levels," reports Jill Harrington, SITE’s executive vice president and CEO.
What has changed is where they’re traveling. "A lot of people say they are staying closer to home," Harrington says. "They may not be staying in their own country, but there aren’t as many long-haul trips."
According to the same poll, travel remains a strong motivator. "Although the perception of travel dipped a little right after Sept. 11, it still came out considerably stronger than merchandise," Harrington says. "A full 90% were confident that travel would continue that travel would continue to be a high motivator."
Attendees at LIMRA International’s annual meeting in Toronto in late October were just as optimistic. LIMRA is a worldwide marketing association for insurance and financial services companies."In spite of Sept. 11, the feeling was pretty upbeat," says Bill Tindall, senior vice president of retirement services at American United Life, Indianapolis, and newly elected LIMRA board chairman. He adds that planners will be under more pressure than ever to demonstrate the value of their incentives.--Megan Rowe