In the beginning, the Convention Industry Council (CIC) put together a manual to serve as a working guide for effective meetings and conventions. And it was good--so good, in fact, that it has been considered the meeting planner's Bible since it was first published in 1961. When the CIC began to work on the manual's latest incarnation, it realized that, rather than a simple update, it was time to completely reorganize and expand: The last version was published in 1994, when the Internet was ...

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