“I can now say it — I am Paco and I am the face of travel!” That was a Twitter post from Paco Saldaña, director of guest services at The Ritz-Carlton, Amelia Island, Florida, and the winner of the U.S. Travel Association's contest to pick a “Face of Travel.” He will serve as a spokesman from the industry trenches who can talk about the consequences of the downturn in meetings and events. On his first day on the “job” in June, Saldaña appeared in a full-page ad in USA Today; conducted ...

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