For years, as an adult educator and trainer, I have been saying that people can remember and use very little of what they hear, a bit more of what they hear and see, and considerably more of what they hear, see, and do. Typically, one remembers 20 percent of what one hears; 40 percent of what one hears and sees; and 80 percent when hearing, seeing, and doing are all involved. This information is not new; a 1946 reference quoted an earlier article that gave such “seeing” ...

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