Most people think spontaneity means acting without planning, but that's not always true. It is possible to plan for spontaneity. Here are a few ways to do it: Talk to your employees and volunteers Ask people one-on-one about what motivates them, or have them share their comments in a group. Ask: “If we attain our goals, what would be rewarding to you (or to the group)?” Recognition tools Have spontaneous things you can use to thank and acknowledge people: thank-you cards, tokens, pins, ...

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