Planners and suppliers have strong feelings when it comes to the request-for-proposal process. In fact, at a session during a Financial & Insurance Conference Planners Annual Conference, one member from each side of the fence — Jennifer Glynn, with Marriott International at the time of the presentation but now with Meeting Encore, and Margaret Crackel of London Life Insurance Co. — started things off with a slide called, “What Drives Us Both Crazy.” (Answer: ...

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