Consider the following, courtesy of Isabel Mahon, director, global sales, for Fairmont/Raffles/Swissôtels, who has booked pre-opening programs in the past few years: 1. Does the hotel have appropriate financing in place? 2. Is the hotel in a location where staff is accessible, so training will not be a major issue? If it is a newly developed resort area, understand that it might take a year to get service running smoothly. On the other hand, a major metropolitan hotel opened by a ...

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