Lots of conversations have been taking place lately about the proliferation of RFPs sent by meeting planners to hotels through online systems. These systems make it quick and easy to include many hotels as recipients—dozens, if you like—which has unsurprisingly led to a bit a dissatisfaction on both sides of the proposal. Suppliers are struggling to find the resources and the methods to manage the deluge (Marriott refers to its current process as “triage”), while ...

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