Will Anderson, deputy director, North American Employee Transportation Services, with Sanofi Pasteur (the vaccines division of the Sanofi-Aventis Group), compares developing his company’s strategic meetings management program to “holding a tiger by the tail.” In other words, it has been a truly wild ride. It all began four years ago after Anderson got his certification in the Six Sigma business management strategy. He ran across the StarCite SMMP solution at about the ...

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