Arcaneo Metron
Markus Laibacher
Business Development Manager

Founded: 2001

Biggest recent announcement: “New compliance management functionality to support life-sciences clients”

3 Sample Meeting Planning Partners: AIM Group International, AMEX, Carlson Wagonlit Travel

3 Sample Clients: AstraZeneca, Citi, Nike

Arcaneo Metron Enterprise Meetings Management Solution

Venues in sourcing database: 100,000-plus
E-RFP tool: Yes
Ability to create customized registration Web site: Yes
Knowledge of HTML needed: No
Attendee registration/management: Yes
Housing registration/management: Yes
Multiple languages: Yes (full system conversion into 11 languages; public-facing conversion into 6 additional languages)
Multiple currencies: Yes (plus, nonstandard currencies can be converted to the meeting currency)
Meeting calendar: Yes
Budgeting tools: Yes
Standard reports: Yes
Customizable reports: Yes
Customizable surveys: Yes
Attendee networking tools: No
Integration with CRM such as Yes

PRICING: License and maintenance fee

TRAINING: Online basic training as well as two days of in-person training for “super users” (those with administrative rights in Metron) included in licensing fee

SUPPORT: By phone 8:30 a.m.– 8:30 p.m. EST included in license fee; 24 hours available at additional charge

Marketing or advertising packages available for vendors: No
Fees charged to hotels booked by Metron users: No
Consulting services: Available for process reengineering, custom integration, project management, and graphic design