New York Life has been holding incentive meetings since 1896. That means the company and its agents are part of a long and proud tradition. It also means that if you want to change anything about those meetings, you go up against 106 years of history. Not surprisingly, introducing technology into the meeting planning process at New York Life was not an overnight success. In fact, four years after the meeting department launched its search for software, planners are still implementing the ...

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