The first step for Procter & Gamble employees now when they plan a meeting is to make a choice: virtual, live, or both? That's because last year senior meetings manager Diana Johantgen helped to incorporate a virtual meetings protocol into her company's strategic meetings management program, starting right when an employee registers an event request. “They know to first think about this: Can the business objective for the meeting be met by using an electronic-meeting tool?” Whether it's ...

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