Perhaps the most important place to use a checklist is in your contracts. Do you have one for this purpose? If not, start here; modify to fit your needs.
- Correct Meeting Dates
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Does it include move-in and move-out dates?
- Does it include pre- and post-convention meetings/activities?
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- Correct Organization Name
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Is the contract in your name or the name of the organization?
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- Complimentary Rooms
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Can the earned value be deducted from the master account, or must they be assigned?
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Are they calculated on a cumulative or daily basis?
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- Special Concessions
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They should be addressed in the contract, not verbally.
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- Method of Reservations
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Will attendees use the hotel's reservations system or a housing bureau?
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- Cutoff Date
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What is the date for room-block release, and what happens to attendees who attempt to block after this date?
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- Hotel Management
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If there is a change in the hotel brand or sale of the property, leave yourself room to cancel the contract.
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- Union Contracts
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Should be addressed completely with contract renewal dates.
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If there is a change in the union policy, did you leave yourself room to cancel or renegotiate the contract?
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- Function Space
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Is enough space being held?
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If unused space is to be released to the hotel, when does this happen?
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Is there a charge related to function space if the room block is not filled?
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- Payment
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Are there deposits due?
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Can the balance be paid in installments?
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When is the final balance due?
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- Attrition
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What percentage of the room block are you committing to sell?
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How is the penalty calculated?
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Is the penalty based on lost revenue or lost profit?
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- Room Types
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If the hotel's room types change significantly, leave room to renegotiate (i.e., if 75 percent of your block needs to be double/double or 30 percent smoking rooms, and the hotel renovates or changes policy, it could drastically affect the potential to sell your room block.)
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- Room Block
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Have you blocked enough rooms?
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Do you have rooms blocked on shoulder dates?
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Is the room rate correct?
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Have you established a formula for calculating room rate at a future date? (If you are signing a contract years in advance, this may be necessary.)
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- Early Departure Fees
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In the event of a guest's departure prior to their check-out date, is there are fee? Who pays this fee?
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Are there exceptions for personal or professional emergencies?
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- Additional Charges
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Are additional charges (e.g. parking, luggage handling, resort fees, AV, shipping/receiving) addressed?
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- Miscellaneous Items
Carefully review the following items.
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Cancellation clause
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Impossibility clause
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Compliance with law clause
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Changes, additions, stipulations or deletions clause
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Litigation clause
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American With Disabilities Act Compliance (ADA) clause
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Indemnification clause
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Dean Jones is convention manager, Free Will Baptist Convention, National Association of Free Will Baptists, Nashville, Tenn.








