“I believe that good organizations talk about learning and train when times are good. Great organizations have a value system that stresses everyone is learning and they train all the time,” says Mike Fahner, vice president, sales and marketing, Aramark Harrison Lodging, Philadelphia, a conference center company that operates more than 50 centers in the United States and Canada. Many organizations are to re-thinking how they do things. And if changes are taking place, then the message is ...

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