We've all been in strategic meeting sessions that spend seemingly endless hours fish boning and analyzing, without ever developing action steps or achieving results. But it doesn't have to be that way. Facilitator Diane Wendt, CEO/president of AtEz LLC, a coaching and consulting practice in Gilbert, Ariz., has used a tool called outcome mapping for more than 15 years, with all types of groups and organizations, to help them move beyond “problem thinking” and into an “outcome-solving ...

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