The brilliance of a painting can be seen in the details of each brush stroke, but to see the finished picture as it was intended to be viewed, observers needs to step back from the wall — sometimes way back. The same can be said for a survey like the 2000 RCMA Member Survey: You will want to examine the numbers closely, but make sure to take a few steps back to consider what the numbers mean. To get started, consider these big-picture conclusions before moving closer to the numbers for the ...

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