About one in five meeting attendees is aware of the potential for attrition fees when booking outside the room block, according to the second phase of the Project Attrition survey, released recently by the Convention Industry Council. Phase I of Project Attrition, released in January, surveyed planners on attrition-related issues; Phase II, Examination of Event Attendee Behavior and Perceptions When Reserving Hotel Rooms, polled attendees on their booking decisions. Once informed that ...

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