It was a hot, sunny day and I was delighted that our meeting room had windows, which looked out onto a very green Central Park—the oasis in midtown Manhattan. It was July 14, just three days before Malaysia Airlines Flight 17 would explode into millions of pieces in the skies over Ukraine, a target of a missile deployed by a faction in a civil war. It was a good thing our Beyond Borders Summit—a gathering of senior meeting executives who wanted to benchmark their global planning ...

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