Return to 2012 Changemaker List JIM LAVOLD Back when MetLife was Metropolitan Life, and Financial & Insurance Conference Planners was the Insurance Conference Planners Association, Jim Lavold got a call from Herb Dunning—a founding father of ICPA and the head of the meeting department at Northwestern Mutual—and he decided to join his four-person team. That was in 1980. Now, 32 years later, Lavold heads the department of 12 people and is planning the 155-year-old ...

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