Social media works because there is interaction and an openness to communicate in a way that always benefits the user first. Organizations must keep this in mind when they create their own social media accounts....More
Steve Gross talks joy and optimism and hoteliers talk shop on Smart Monday, the day of education preceding IMEX America, opening with a record number of exhibitors and buyers October 14 at the Sands Expo in Las Vegas....More
Nearly one-quarter of the members of the International Congress and Convention Association are in meetings management. Many of them attend, with their supplier colleagues, ICCA’s four-day congress each year....More
Human trafficking is the hot topic in the travel and tourism industry. Still, most people still don’t understand why ECPAT-USA is invited to speak at industry events and why hotels need training....More
Aligning your meetings with the forces at play in "the shift age" is key to your success. Think about how you can incorporate globalism, individual choice, and connectedness into your planning process....More
ACC Liverpool, the organization that represents the primary meeting and convention facilities in the northern English city, has appointed Peter J Berry, CAE, of Berry² & Associates, LLC, to lead its marketing efforts in North America.