Companies that bill their meeting expenses to the American Express card and use the StarCite meeting spend management tool heard some noteworthy news last week: The companies are integrating those products, allowing—among other things—for planners to reconcile the charges without rekeying them into the spend management tool. “It’s been a long time coming. We need this,” says Michele Snock, CMM, global manager, meeting services at Cisco Systems, San Jose, Calif., who expects to see time ...

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