Due to an editing error, we did not correctly attribute comments in “Let's Make a Deal” (October, page 35). It should have read: “Be sure to obtain a copy of the center's operating policies,” advises Tony Maiorino, special projects manager for...
Have you noticed how often hospitality staff rotates, changes assignments, and sometimes relocates? A friend recently commented to me, “Jack, we should change assignments every eight years.” The comment came in a discussion regarding the challenge...