When it comes to room-block attrition fees, the old adage, “Hope for the best, but plan for the worst,” is most appropriate. But when the attrition fees move from a possibility to a reality, how should organizations proceed? Here are some tips and...
Hundreds of industry professionals have helped create the soon-to-be released Green Meetings and Events Standards developed by the Convention Industry Council Accepted Practices Exchange (APEX) and ASTM International.
The flurry of comments on my recent column about climate change, “Opryland Under Water,” pointed to the communication pitfalls that await any meeting whose message runs too far out of control...
In April, the federal government adopted new rules setting stiff penalties for airlines that strand passengers on the tarmac for more than three hours. This fall, the Department of Transportation may take its airline passenger protections several...
Over the last few days, I’ve been slowly returning to Earth after soaring through the innovative design and timely content of EventCamp Twin Cities, a hybrid meeting that brought 100 participants to Minneapolis September 9; with small groups of...
We learned this lesson with swine flu in Mexico, with AIG at a resort, and now with oil in the Gulf: Meetings and travel are always in danger of death by a thousand sound bites...