There is at least one rule of orchestrating a conference that you can absolutely, positively count on: Something will go wrong. When it does, who do you want on your team, the person who makes excuses and looks for blame, or the person who’s...
Inside a hotel training session preparing staff to welcome a 2,200-person Japanese incentive group
At Ashfield Meetings & Events, Jennifer Perry has taken on a new role. The former account director is taking her logistical and educational background in a new direction as director of training and recruitment, responsible for developing an...
Learning that standard operating procedures, or SOPs, play a critical role in most high-functioning meeting departments could be a surprise to those who relate to the more creative and design-oriented elements of the job. But for anyone who...
You may be a champ negotiator when it comes to hotel rooms and exhibit space, but what happens when it’s bonus and annual salary review season? The wage gap between men and women is no secret, and it holds true for the meeting industry...
New elements were added along with the show's tried-and-true features, making for a bustling venue.
At age 29, Janelle Lewis has big responsibilities at the Foundation for the National Institutes of Health, plus interesting observations about delivering medical education more effectively.
Check out this simplified blueprint for being a leader on a day-to-day basis.