As the popularity of spas has skyrocketed at financial and insurance meetings, planners have started to carefully manage the process of site selection, booking, and contract negotiations. “If we're going to a big spa destination, such as the Grand...
You can take the woman out of hotel sales but you can't take hotel sales out of the woman. Kathy DeLand, director of meeting services for MassMutual Financial, was a hotelier before she jumped the fence to meeting planning. And she still sums up...