CLC MANAGEMENT SEARCH Known in the meeting industry for its snail-like approach to change, the Convention Liaison Council is now experiencing unexpected growth. So much so that it needs to reexamine its management approach, says Steven Hacker, CAE...

Disney Sets Incentives Afloat When I sailed on the Disney Magic in March, more than 700 children sailed with me--but I was barely aware of them. That's because this 83,000-ton ship (accommodating 2,400 guests in 875 staterooms) is cleverly...

"I'm fascinated with the realignment of the entire delivery system of every service known to mankind," says Gary Schulte. "Everything is point-and-click." After 23 years in the insurance industry, Schulte is now marketing...

PGI GROWTH CONTINUES With two new offices, a new division, and new services being offered to event planners, PGI keeps on growing. The event and communications agency, headquartered in Arlington, Va., recently announced that C.B. Wismar, one of...

New York's Essex House has become a Westin hotel. The 597-room property on Central Park South opened in 1931 and recently underwent a $75 million renovation. It offers 11,000 square feet of meeting space...

FROM GOLF TO GROUPER The South Seas Resort on Florida's Captiva Island is betting its fish and golf scramble will make a big splash during business and incentive trips. Teams of four start out the scramble by playing nine or 18 holes of golf. Then...

Achieving good sound in your general sessions and workshops is a never-ending challenge. The basic components of a sound system include microphones, microphone cable, mixer, sound processing equipment (compressor/limiter, noise reduction system...

HYATT HIRES MEETING CONCIERGES If you're tired of getting your convention services manager's voice mail two weeks before your group's arrival day, Hyatt Hotels Corp. feels your pain. To increase the likelihood that you'll be able to connect with...

Dick and Rick Hoyt exemplify the qualities that every business person wants to have: discipline, determination, and daring. This father/son team speaks to everyone from kindergarteners to salespeople about overcoming obstacles and reaching their...

Small meetings offer unique opportunities and challenges. In fact, sometimes it's the smaller event that can really test your skills and resourcefulness. A program with fewer attendees typically means less formality, less production, and--you...