At Ashfield Meetings & Events, Jennifer Perry has taken on a new role. The former account director is taking her logistical and educational background in a new direction as director of training and recruitment, responsible for developing an...

The results are tangible and swift, say training directors.

Learning that standard operating procedures, or SOPs, play a critical role in most high-functioning meeting departments could be a surprise to those who relate to the more creative and design-oriented elements of the job. But for anyone who...

Use the new survey results to benchmark your incentive spending and programming against the industry at large.