Customer service is not the same thing as customer experience, and that was the first point that Jon Picoult, founder and principal at Watermark Consulting, drove home to the Financial & Insurance Conference Professionals Winter Symposium...
Autonomous Events? What tech developments from CES mean for event organizers.
To successfully source in today’s tough climate, it pays to leverage the resources you already have.
Marriott International’s announcement this week that it is cutting commissions from 10 percent to 7 percent has third-party planning and sourcing companies disappointed and on alert. The decrease goes into effect on March 31, 2018, for all...
Tell me if this sounds familiar: You’re at an event that’s interesting enough, but when the folks at the registration desk hand you your swag bag, you immediately feel the urge to yawn. It’s boring. It’s forgettable. And...
Sponsored Content
Jan 24, 2018
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IACC/CBRE forecast shows conference centers outpacing other lodging types this year.
