As the popularity of spas has skyrocketed at financial and insurance meetings, planners have started to carefully manage the process of site selection, booking, and contract negotiations. “If we're going to a big spa destination, such as the Grand...

THE GROWTH OF THE SPA component within the travel and meeting industries is continuing unabated, both internationally and within the United States...

You can take the woman out of hotel sales but you can't take hotel sales out of the woman. Kathy DeLand, director of meeting services for MassMutual Financial, was a hotelier before she jumped the fence to meeting planning. And she still sums up...

IF YOU COULD BE ANYWHERE IN THE WORLD, WHERE WOULD YOU BE? A beach house in Bethany Beach, Del. Or (although it sounds kind of corny) anywhere with my family. WHAT'S SPINNING ON YOUR CD PLAYER? The new Foo Fighters CD. But I like anything that...

SMALL BUSINESSES represent some 3.5 million enterprises across the United States. Recognition can be a competitive advantage for small companies, yet they often overlook some of the most important things they can do, thinking they just don't have...

AFTER A $65 MILLION renovation, the 480-room Hyatt Grand Champions Resort & Spa, in Indian Wells, Calif., has remodeled guest rooms and meeting rooms (including a 20,000-square-foot ballroom). Guests can swim in seven free-form swimming pools...

The American College, a financial services education institution in Bryn Mawr, Pa., is calling on the financial services industry to require ethics education for all financial advisors. This is in response to ongoing regulatory investigations into...

Michael Key was surprised by a hefty add-on fee for electricity at a recent meeting. “These charges came out of the blue,” says Key, the Durham, N.C. — based director of meetings and incentives for Monumental Life. “I just can't pull $20,000 from...