TALK TO THE RESIDENT GEEK in a convention center's tech support group long enough, and you're bound to hear something like this: “We have the scalable capacity to partition and provision multiple secure LANs, WANs, and VLANs for point-to-point...

BILL BOYD CHUCKLES as he thinks about the questions that inexperienced planners ask when outsourcing their incentive programs...

The opening of the Las Vegas Monorail won't happen until sometime this summer because of testing delays. “When you pay $650 million for a system, you want it to be a first-class system,” Jim Gibson, chairman and CEO of monorail manager Transit...

THE NATIONAL BUSINESS TRAVEL ASSOCIATION has released its first white paper in the meetings arena. The 13-page report offers a high-level profile of the issues and best practices for corporations working toward a “strategic meetings management...

With a need to reduce costs, and with the promise of substantial return on investment, insurance companies seem increasingly eager to use new technologies to communicate with and train their agents in the field. This has not always been the case...

Washington Mutual Senior Vice President for Internal Communication Rob Hallam and his 15-person planning team learned last October about company-wide budget cuts that would drastically affect the company's 16th annual “State of the Group” meeting...

“The time was ripe for something different. People are bored to death with meetings as usual,” says Joan Eisenstodt, chief strategist, Eisenstodt Associates LLC, Conference Consulting, Facilitation & Training, Washington, D.C. She and Vanessa...

Dear ICPA Members and Hospitality Partners...

CLAUSE: No Room at the Inn ...

JUST BECAUSE A MEETING IS AN AWARD WINNER doesn't mean that it can't get better. Last year, Washington Mutual's annual State of the Group management meeting won Meeting Professionals International's Golden Paragon Award of Excellence for best...