In response to the meeting industry's growing concerns over attrition caused by attendees who book outside the block, the Convention Industry Council launched Project Attrition in April 2003 to come up with recommendations and solutions. Last...

In excerpts from his new book, Boardroom Excellence: A Common-Sense Perspective on Corporate Governance, author Paul Brountas answers our questions on how to run clear and concise board meetings...

If you want to be treated like a professional, start acting like one! That was the resounding message I got from a session I moderated last month at The Special Event show in Las Vegas. The focus was on procurement's growing role and on what...

THE CONSULTING FIRM McKinsey & Company introduced WebEx online conferencing for distance learning three years ago. “We went through a pilot stage, and then it really took off,” says Tony Pastor, manager of conferences in Stamford, Conn. Today...

Smart cards, the high-tech plastic cards with embedded microchips for data storage, are gaining acceptance for identity verification, cash-free payments, health-care data storage, and, oh yeah, meetings...

Budgeting for labor costs at convention centers can be a nightmare, what with the array of rate schedules, minimums, and jurisdictions, along with issues of facility labor versus contract labor or union versus right to work...

Hilton is hoping to woo meeting planners with a new technology solution to help with the frustrating problem of outside-the-block bookings. It won't stop people from booking on their own, but it will smooth the process of accounting for everyone...

Never before has price been so important in incentive decision-making, according to a panel of industry leaders at the Society of Incentive and Travel Executives' annual meeting, held in Reykjavik, Iceland, in December. “Relationships are no...

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Canceling or relocating an international meeting on short notice can cost a lot of money in penalties — but there are ways to minimize the impact...