Toronto-based Fairmont Hotels and Resorts, which operates 38 properties in six countries, 21 of which are in Canada, has made several chainwide technology improvements. On July 1, all Fairmont properties, including some of Canada's best-known...

The 250 meeting planning and destination management company executives huddled around tables at Washington, D.C.'s J.W. Marriott one weekend in June were doing more than planning their next event: They were plotting how to survive and thrive in...

Perhaps the biggest draw of the Insurance Conference Planner's Association annual summer Forum, whose attendance is restricted to insurance and financial services meeting professionals and a few lucky suppliers, is the opportunity for planners to...

For whatever reason, people and corporations continue not to “do the right thing.” The allegations against Enron, WorldCom, Adelphi, and other corporations have shaken the very foundation of our financial institutions, eroded investor confidence...

Get ready to rethink Certain Software. Earlier this summer, the company released Meeting Planner Plus meeting management software, which is a lot like its Event Planner Plus product — on steroids...

Everywhere you look these days, you'll find stories of unethical companies. If you think the atmosphere isn't affecting your employees and their perceptions of management, think again...

A few years ago, I attended a lengthy and heavily produced event called “The Power of Meetings.” It was a big bash with some interesting moments, but it ultimately put the audience to sleep. Pretty ironic, considering the theme...

The July feature “Staying Safe,” should have stated that “The Savvy Traveler” program is produced by Minnesota Public Radio in conjunction with the University of Southern California's “Marketplace.” The program is distributed by Public Radio...

You knew it wasn't just another day at IKEA Seattle the minute a life-sized yellow, orange, and green parrot greeted you at the door. In the corner, a local radio station was broadcasting live, while bright balloons filled the air, along with the...

One of the things we take for granted in our high-tech world is batteries. As we have become more and more “wireless,” our dependence on batteries has increased. So much of our personal and office equipment runs on battery power, whether it's your...